Privacy policy

Lambrecht Auction, Inc. – Privacy Policy

Last Updated: August 1, 2025

Lambrecht Auction, Inc. operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Lambrecht Auction, Inc. is powered by Shopify, which enables us to provide these Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us through the Services.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By accessing or using the Services, you acknowledge that you have read and understand the collection, use, and disclosure of your personal information as described below.

Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you. It does not include anonymous or de-identified data. Depending on how you interact with us and where you live, we may collect:

  • Contact details: Name, address, phone number, email, shipping/billing info

  • Financial information: Payment card details, transaction history, and payment method.
    We take data security seriously. Payment information is encrypted and processed through secure, PCI-compliant systems. For more on how we protect this data, please see our Security and Data Protection section.

  • Account information: Username, encrypted password, preferences, and security questions.
    Your login credentials are securely stored and encrypted. For details on how we safeguard your account and protect your data, refer to our Security and Data Protection section.

  • Transaction information: Items viewed, added to cart, purchased, returned, exchanged, or canceled

  • Communications: Messages or inquiries sent to customer support

  • Device and network information: IP address, browser type, device ID, internet provider

  • Usage information: How you interact with the Services (e.g., clicks, navigation behavior)

Sources of Personal Information

We may collect your personal information from the following sources:

  • Directly from you (e.g., account creation, placing orders, contacting us)

  • Automatically (e.g., cookies, tracking pixels, app/browser activity)

  • From service providers (e.g., payment processors, Shopify)

  • From third-party partners (e.g., marketing affiliates, advertising platforms)

How We Use Your Personal Information

We may use your information to:

  1. Provide, tailor, and improve the Services
    To fulfill your orders, maintain your account, remember preferences, enable returns/exchanges, process payments, and personalize your experience.

  2. Marketing and advertising
    To send you promotional communications (email, SMS, mail), or display personalized ads based on browsing and purchase behavior.

  3. Security and fraud prevention
    To authenticate users, detect fraud, investigate misuse, and secure your data. You're responsible for keeping your login credentials confidential.

  4. Customer service and communication
    To respond to inquiries, provide support, and improve our service quality.

  5. Legal compliance and obligations
    To comply with legal processes, protect rights, and enforce our terms and policies.

How We Process and Protect Your Financial and Account Information

We understand that sharing personal information — especially payment and login details — requires trust. Here's how we handle and safeguard this sensitive data.

Financial Information

What we collect:

  • Payment card details (type, expiration date, last four digits)

  • Transaction history

  • Payment method used

  • Payment confirmation and refund data

How it’s used:
To securely process your order, manage refunds or disputes, and maintain payment records in compliance with legal obligations.

How it’s protected:

  • We do not store full credit or debit card numbers.

  • All payments are processed through PCI-DSS compliant platforms like Shopify Payments, Stripe, or PayPal.

  • Data is tokenized and encrypted in transit using TLS (Transport Layer Security).

  • Shopify is certified Level 1 PCI DSS compliant — the highest standard for secure payment processing.

Account Information

What we collect:

  • Username

  • Encrypted password

  • Account preferences

  • Security questions (if applicable)

How it’s used:
To authenticate your login, protect your account, enable personalized features, and allow access to your order history and return options.

How it’s protected:

  • Passwords are encrypted and cannot be viewed in plain text.

  • We recommend using a secure, unique password and updating it regularly.

  • Access to account data is restricted, monitored, and secured through firewalls and internal controls.

Your responsibility:
Please keep your login credentials confidential. Contact us immediately if you suspect unauthorized access.

How We Disclose Personal Information

We may share your information with:

  • Shopify and other vendors who provide payment processing, analytics, fulfillment, IT support, or shipping

  • Marketing and advertising partners (e.g., to support personalized ads and remarketing)

  • Third parties with your consent (e.g., social login, product shipment)

  • Affiliates or within our corporate group

  • Legal authorities (e.g., to comply with subpoenas, investigate misuse)

  • In business transactions (e.g., merger, acquisition, asset sale)

Relationship with Shopify

Our Services are hosted and powered by Shopify. Shopify may independently collect and process personal information for platform improvement and advertising purposes.

To learn more or exercise rights specific to Shopify's use of your data:

Third-Party Websites and Links

Our Services may contain links to third-party websites or platforms. We are not responsible for their privacy or security practices. Always review third-party policies before sharing personal information.

Information shared on public platforms or social media may be visible to others and governed by third-party policies.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

If you believe a child has submitted personal information to us, please contact us. As of the date of this policy, we do not knowingly “sell” or “share” the personal information of individuals under 16 years of age as defined by applicable laws.

Security and Data Protection

We take data security seriously and implement administrative, technical, and physical safeguards to protect your personal data. However, no system is completely secure, and we encourage caution when transmitting sensitive data.

Key protections include:

  • Encrypted transmission using HTTPS and TLS

  • Encrypted password storage and access restrictions

  • Firewall-protected infrastructure

  • Access controls and monitoring of sensitive data

  • Secure processing through PCI-compliant vendors for all payment information

We retain personal information only as long as necessary to:

  • Maintain your account

  • Provide the Services

  • Fulfill legal or regulatory requirements

  • Resolve disputes or enforce contracts

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access / Know what personal information we hold

  • Delete your personal information

  • Correct inaccuracies in your data

  • Port your personal information

  • Opt out of data sale, sharing, or targeted advertising

  • Manage communication preferences via unsubscribe links in our emails

You may exercise your rights via the Shopify Privacy Portal or by contacting us directly.

Before fulfilling any request, we may ask for verification of your identity or authorization if submitted by an agent.

We do not discriminate against you for exercising your rights.

Complaints

If you have concerns about how we handle your data, contact us. Depending on your jurisdiction, you may have the right to appeal our decision or file a complaint with your local data protection authority.

International Data Transfers

We may transfer your personal information to countries outside your own, including the United States.

For transfers from the European Economic Area or the UK, we use Standard Contractual Clauses or other legal mechanisms unless the destination country has been deemed to provide adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. Updates will be posted on this page with the revised “Last Updated” date.

Contact Us

If you have any questions or would like to exercise your privacy rights, please contact:

Lambrecht Auction, Inc.
171 Delaware Avenue
Sidney, NY 13838
Email: [email protected]